Terms and Conditions
By accessing or using the website Top Glendale Movers (“the Website”) or utilizing our moving services, you (“the Customer”) agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.
1. General Terms
These Terms and Conditions govern the use of the Website and the services provided by Top Glendale Movers, including all content, services, and functionality offered through the Website.
We reserve the right to modify or update these Terms at any time, and such changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes have been made indicates your acceptance of the updated Terms.
2. Services Provided
Top Glendale Movers offers professional moving services, including but not limited to:
Local and long-distance moving
Residential and commercial moving
Packing and unpacking services
Temporary storage options
The details and availability of services may vary based on the location and specific needs of the Customer.
3. Booking and Payments
Booking: Customers can book services through our website, over the phone, or by email. All bookings are subject to availability.
Payment: Full payment for services must be made in accordance with the terms provided at the time of booking. We accept payment via credit/debit cards and other payment methods as specified on our website.
Deposit: A non-refundable deposit may be required at the time of booking to secure your moving date.
Final Payment: Final payment must be made before the completion of the move. If additional charges apply (e.g., due to delays, extra services, or added items), they must be paid before delivery.
4. Cancellations and Rescheduling
Cancellations: If you wish to cancel your move, please notify us at least 48 hours before your scheduled moving date. Cancellations made within 48 hours of the move may be subject to a cancellation fee.
Rescheduling: If you need to reschedule, we will do our best to accommodate your request, subject to availability. Rescheduling requests made within 48 hours of the scheduled move may be subject to an additional fee.
5. Customer Responsibilities
Accurate Information: Customers must provide accurate and complete information about their move, including the items to be moved, the moving location, and any special requirements.
Preparation: The Customer is responsible for preparing their items for the move. This includes properly packing fragile items and ensuring that all items are ready for transport when the movers arrive.
Restricted Items: Customers must notify Top Glendale Movers of any items that may be restricted or hazardous to transport (e.g., flammable, perishable, or illegal items). We may refuse to move any such items.
6. Moving Day Responsibilities
Access to Property: Customers must ensure that there is adequate access for our moving trucks and equipment at both the pickup and delivery locations.
Protection of Property: Customers must make sure that the areas to be moved are free of obstacles and safe for the movers to work in. We are not responsible for damage to property caused by inadequate access or preparation.
7. Liability and Insurance
Liability: Top Glendale Movers will take reasonable care when handling your belongings. However, we are not liable for damages or losses caused by factors beyond our control, including but not limited to, acts of God, weather, or accidents during transit.
Insurance: We provide basic moving insurance coverage, which protects your belongings against loss or damage during the move. If you would like additional coverage, you may opt for our premium insurance option. Please inquire about additional coverage options during booking.
8. Limitation of Liability
Indemnification: By using our services, you agree to indemnify, defend, and hold harmless Top Glendale Movers, its affiliates, employees, and agents from any and all claims, damages, liabilities, or expenses arising from your use of our services.
Limitation of Damages: The maximum liability of Top Glendale Movers for any claim related to the moving services provided shall be limited to the total amount paid by the Customer for the services rendered.
9. Privacy and Data Protection
Privacy Policy: Our Privacy Policy governs how we collect, use, and protect your personal information. By using our website or services, you agree to the terms outlined in our Privacy Policy.
Data Retention: We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve any disputes.
10. Dispute Resolution
Arbitration: In the event of any dispute between Top Glendale Movers and the Customer, we agree to attempt to resolve the issue amicably. If resolution cannot be reached, the matter will be referred to binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
Governing Law: These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
11. Intellectual Property
Copyright: All content on the Website, including text, images, logos, and trademarks, are the property of Top Glendale Movers or its licensors and are protected by copyright law.
Usage: You may not use, reproduce, or distribute any content from the Website without express written permission from Top Glendale Movers.
12. Third-Party Links
The Website may contain links to third-party websites. These links are provided for convenience and informational purposes only. Top Glendale Movers is not responsible for the content or practices of these third-party websites.
13. Termination of Services
We reserve the right to terminate or suspend our services to you if you breach these Terms or engage in fraudulent or illegal activity. In such cases, we may cancel your booking, and you may forfeit any payments made.
14. Contact Information
If you have any questions about these Terms and Conditions or our services, please contact us at:
Top Glendale Movers
Email: info@topglendalemovers.com
Phone: 1-747-946-5331
Address: 1377 1/2 E Colorado St #103, Glendale, CA 91205, USA
